Terms of service

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ depending on your device screen, settings, or display quality.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities available to any person, region, or jurisdiction.


SECTION 3 - ORDERS

Please review your order carefully before submitting, as cancellations may not be possible once an order has been processed. If your order is not accepted, modified, or cancelled, we will attempt to notify you via email, billing address, or phone number provided at checkout.

Your purchases are subject to our Return and Exchange Policy.

You represent that all purchases are for personal or household use only and not for resale or commercial purposes.


SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price at the time the order is placed and will be reflected in your order confirmation.

You agree to provide accurate and complete payment information and to keep your details updated.

You confirm that you are authorized to use the payment method provided and that all charges will be honored by your payment provider.


SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. Delivery timelines are estimates only and not guaranteed. Delays caused by courier services, customs, or external factors are beyond our control.

Once the order is handed over to the courier, responsibility for the package passes to the customer. Feedback from customers regarding their order and experience may also be collected and used by Marai Kollective for service improvement.


SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including logos, designs, images, text, graphics, and branding, is the property of Marai Kollective and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without written permission.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we do not control. These tools are provided “as is” without warranties. Use is at your own risk.


SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites linked on our store. You use them at your own risk.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Marai Kollective is powered by Shopify, but all purchases are made directly with Marai Kollective. Shopify is not responsible for any transactions, product issues, or disputes.


SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy, which can be viewed here: [LINK].

By using our Services, you acknowledge and agree to our Privacy Policy and Shopify’s Privacy Policy.


SECTION 11 - FEEDBACK

Any feedback, suggestions, or ideas submitted may be used by Marai Kollective without restriction or compensation. You confirm that your feedback is original and does not violate any third-party rights.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or update information at any time, including after an order has been placed.


SECTION 13 - PROHIBITED USES

You may not use this website for unlawful or abusive purposes. We reserve the right to terminate access for violations.


SECTION 14 - AGENTS

Automated systems must not bypass security measures or misrepresent human activity.


SECTION 15 - TERMINATION

We may terminate access to our Services at any time without notice.


SECTION 16 - DISCLAIMER OF WARRANTIES

All services and products are provided “as is” without warranties of any kind.


SECTION 17 - LIMITATION OF LIABILITY

We are not liable for any damages arising from the use of our Services or products.


SECTION 18 - INDEMNIFICATION

You agree to hold Marai Kollective and Shopify harmless from any claims arising from your misuse of the Services.


SECTION 19 - SEVERABILITY

If any part of these Terms is invalid, the rest remains enforceable.


SECTION 20 - WAIVER; ENTIRE AGREEMENT

These Terms represent the full agreement between you and Marai Kollective.


SECTION 21 - ASSIGNMENT

You may not transfer your rights under these Terms. We may transfer ours at any time.


SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Marai Kollective operates.


SECTION 23 - HEADINGS

Headings are for convenience only.


SECTION 24 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use means acceptance of changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at maraikollective@gmail.com.
Our contact information is posted below:
MARAI KOLLECTIVE  
maraikollective@gmail.com
Lagos state, Nigeria 
09133789289